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Root Cause Analysis or RCA is a class of problem-solving methods aimed at identifying the root causes of problems or incidents. The practice of RCA is predicated on the belief that problems are best solved by attempting to correct or eliminate root causes, as opposed to merely addressing the immediate or obvious symptoms.
The general principles of Root Cause Analysis are:
This is the general process for performing and documenting an RCA-based Corrective Action. We have broken the process down into the steps needed to ensure success:
For a detailed look at the benefits of the Root Cause Analysis technique and how it can be implemented in your business why not speak to a specialist today
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