Lean emphasises the learning by doing approach, where members of a process improvement team are those most closely associated with adding value to the product. The whole process is based on a defining customer value, focusing on the value stream, making value flow, and letting customers determine the product or service they want with a relentless pursuit of perfection in a timely manner at an appropriate price. We identify the value they want, with a relentless pursuit of perfection in a timely manner at an appropriate price. We identify the value stream as a process.or series of steps, from concept to launch to production, and then the order to delivery and the disposition; in other words from the raw materials to delivery of the finished product to the customer. Value stream steps can be a value added, or non-value-added-but-necessary. Lean emphasises the elimination or reduction of steps that do not have value. We start with the customer’s request, strive for no interruptions or waste, avoid batch processing and strive for smooth just-in-time one-piece flow.
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